FAQs
Hello, welcome to POP Pilates.
This is where your journey starts. Empower yourself, start your journey right.
Where Do I Begin?
Book your first class. All class bookings can be booked online via our website, Website, or via the front desk.
What class should I start with?
All first-timers on a DROP-IN or TRIAL package should attend Foundation Classes by online training. This is mandatory for everyone to attend (even if you have been to other similar studios).
When can I book classes?
Our booking system opens from 7AM-Midnight daily. You can reserve your spot in class anytime via our website.
How many classes can I book?
You can book classes up to 7 days in advance.
If you’re unable to attend, please cancel your reservation so that spaces can be assigned to others on the waitlist.
If you’re unable to attend, please cancel your reservation so that spaces can be assigned to others on the waitlist.
Help! I can’t make it for class!
No Show policy.
If you do not check-in at the front desk at least 5 minutes before the start of the class, you will be considered a NO SHOW. A credit will be deducted, and your bike will be given to someone on the walk-in list or waitlist.
Cancellation policy.
If you need to cancel your class, you can without penalty 6 hours before your class.
For example, if you booked a class at 7:00PM on Tuesday and wish to cancel it, you must do so by 1:00PM on that day.
This includes when you get automatically added from the waitlist.
For example, if you booked a class at 7:00PM on Tuesday and wish to cancel it, you must do so by 1:00PM on that day.
This includes when you get automatically added from the waitlist.